Track Your Order


You can track your Nersuona order using the tracking details provided in your shipping confirmation email.

1. How Tracking Works

Once your order has been processed and shipped, we will send you a shipping confirmation email. If tracking is available for your shipment, the email will include a tracking number or tracking link.

2. Processing Before Tracking

Please note that orders are processed within 1–2 business days. Tracking information may not be available until your order has been shipped.

3. Estimated Delivery Time

After your order has been shipped, estimated delivery time is usually 2–7 business days, depending on your location and the shipping carrier.

4. Tracking Not Updating

Tracking updates may take time to appear after a shipment is created. If your tracking information has not updated for several business days, please contact us for assistance.

5. Need Help Tracking Your Order?

If you need help locating your order, please contact us with your order number and the email address used at checkout.

Nersuona
Email: support@nersuona.shop
Phone: +447481744667
Address: 3 Euston Street, London, NW1 2ET, United Kingdom